office (888) 751-7775
fax (315) 320-9202
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Lenora Billings-HarrisA past National Speakers Association president who helps organizations make diversity a competitive advantage. Travels From: NC |
Topics: Diversity, Education, Gender Issues,
Employees/Workforce Links: demo video headshots The diversity Advantage: A Guide to Making Diversity Work Full GBS Roster Request More Information |
Lenora Billings-Harris, CSP is an internationally recognized
diversity consultant,professional speaker, and author with more than
twenty five years experience in the public and private sectors.
Lenora has developed a unique way of presenting sensitive topics in
a high-energy, fun-filled, yet thought-provoking way. She helps
organizations solve their diversity dilemnas, and turn diversity
into a comptetive advantage by using an interactive style with
immediately applicable "how to's". She that help people understand
themselves and others, respect differences, capitalize on their
strengths, and work together in a way the advances organizational
objectives and individual successes.
Lenora uses her vast experience to work with Fortune 500 companies,
professional associations, non-profit organizations, both large and
small companies, as well as with educational institutions and is
invited back again and again. She has presented to audiences in
South Africa, Australia, Malaysia, Spain, Germany, Belgium, Russia,
Ukraine, and Mexico and Canada and the Caribbean. Lenora is the
recipient of numerous awards and recognition's for her business
successes as well as her civic activities.
Leveraging diversity is Lenora's total focus, not
just one topic among many therefore she is able to customize her
systems and techniqes in a way that works for your organization.
MOST REQUESTED PROGRAMS:
The Diversity Advantage: The Oz Perspective
This unique keynote uses the Wizard of Oz characters
as a metaphor to help you use your brain, heart, and courage to
create and support a respevtful and productive workplace. This
thought-provoking message inspires audiences to increase their
options for success, by reducing their reliance on stereotypes,
while embracing the strengths they each possess.
The Diversity Advantage: Turning Barriers into Bridges
You will learn how, when, and why people rely on stereotypes to make
day to day decisions about others. This program is designed to
propel you to a new level of awareness and positive action when
interacting with others.
Selling to Today's Multicultural Market
Are your sales representatives losing opportunities to close sales
because they are pre-judging the client or customer? Are they only
prospecting and selling to people who are "just like them?" If so,
this program is for them. Included are customized exercises, and the
Sales Action Planner to help participants identify their own biases,
and how those perceptions kill sales. Are you taking advantage of
the special marketing techniques that works with ethnic markets.
This program is for people who know the basic steps of selling, and
are looking for ways to increase sales results through effective
relationship-building techniques with a diverse market.
At the end of this session, participants will be able to . . .
-Take advantage of the tremendous buying power of today's emerging
markets.
-Identify key behaviors that often reduce trust, respect, and
cooperation within diverse groups.
-Quickly identify a prospect's "comfort zone" surrounding the sales
process and determine the best ways to open the call, make the
presentation, negotiate, close the sale, and maintain positive
client relationships.
-Understand how biases impact sales.
-Develop sales plans that address the uniqueness of each customer.
From Adversaries to Allies: Gender Communication in the
Workplace
This fun presentation will help both men and women
learn how to improve their communication with the opposite gender.
The specific techniques offered are research based and effective.
Say what you mean, and get what you want, while recognizing
differences.
PRODUCTS:
The Diversity Advantage: A Guide to Making Diversity Work
(Hardback Book $19.95) Controversial and uncomfortable issues are
discussed in a style that's easy and fun to read. Clarify the
difference between treating people equally versus treating everyone
the same. Learn techniques for giving feedback in uncomfortable
situations. This book will help you develop your "diversibility."
DISCOVERING DIVERSITY PROFILE
($17.50 each - Volume discounts available) Limit the influence of
stereotypes and create acceptance of differences with the
Discovering Diversity Profile - a confidential, self-directed
instrument that explores diversity issues.
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