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Charlotte Purvis

Charlotte Purvis

Information and inspiration for college students, early career professionals, experienced professionals, corporate organizations, and community groups.


    Charlotte Purvis has had a life-long interest in how people communicate with each other. She has been fortunate to be able to use her academic training at the University of Wisconsin-Madison (B.S., M.S.) and her passion for communication to build her business, Purvis Communications Inc.



    The Purvis Communications Inc. client list includes major corporations, small businesses, universities, community organizations, churches, families, and individuals. Charlotte has developed powerful partnerships with her clients during the 27 years since Purvis Communications was founded. Through their referrals and repeat business, her clients have been responsible for creating nearly 100% of all new business opportunities.



    Since the 1980s, she has influenced millions of conference calls, customer service telephone calls, and other customer interactions through coaching, strategy development, training, and speaking. Charlotte was given an industry award reserved for professionals making more than a decade of contributions to teleconferencing.


    Business Administration
    Contact Centers
    Human Resources (HR)
    Information Technology (IT)
    Manufacturing & Packaging
    Research & Development (R&D)
    Sales & Marketing


    Charlotte is featured in the October 2011 issue of "Customer Service Newsletter" and the November 2011 issue of "The Customer Communicator."



    Professional Development: 2007 - 2008

    Business Communication: 2008 – 2010



    4.85 / 5.00



    While a number of male students shared this compliment, here’s a quote from a male student that was included on his rating of Charlotte’s instruction: “You helped me to be a better man.”

    “10 Things That Will Likely Happen on Your Road to Success”
    (Click here for a blog about the presentation)

    Student testimonial: “I have really benefited from getting a fresh, but experienced perspective on the challenges that I am facing as a junior in college. I value hearing from another woman’s perspective on how to become more professional as a student desiring to enter the workforce.”


    -The "10 Things" series, including "While You're in College"

    -Communication is #1

    -Personal leadeship & success

    -Business success: When you are the business 

    -Navigating corporate environments: Lessons for those who are "first generation"

    -Customer Service in the College Classroom: How I Became a Highly Rated College Instructor 

    -Great Partnerships: Lessons from the Purvis Communications and Perfect Balance partnership  (perfectbalancenc.com) 

  • We had the pleasure of having Charlotte Purvis present to our Women In Lenovo Leadership (WILL) event focusing on communication. Charlotte carefully guided our group of approximately 40 participants through a well-prepared session on how to vary your presentation and communication, depending on your audience. Charlotte tempered the session with personalized feedback for the participants and provided excellent takeaways. We have held a number of WILL sessions and her ratings were the highest of our 2011 sessions. Bravo Charlotte! Kim Bryant, Lenovo

    Charlotte Purvis has presented to Women In Technology International networks in Research Triangle Park and Charlotte on several occasions. Her presentations are imaginative, interactive, and inspirational. Charlotte provides a mechanism for attendees to examine the topic and develop an action plan. I still utilize the plan I developed as a result of attending her program on leadership. Charlotte is an engaging professional speaker. ~Felicia Joyner, North Carolina Regional VP, Women in Technology International (WITI)

    Meeting Mrs. Purvis for the first time I felt an instant connection, like I have known her my entire life. Her style and delivery made me laugh and think, by the time she was finished I felt like I can do this! Not only did I walk away with information that I could apply immediately, I also walked away with a new found confidence and understanding of the significance of me being able to communicate properly and more efficiently. Meeting Mrs. Purvis was definitely life changing. ~Geia M. Williams, First Lady Kingdom Builders Fellowship International Ministries

    Charlotte was very organized, dependable and easy to work with leading up to her speech to our group. Her talk was interesting, interactive, and relevant to business practices and I took several points away from her presentation, which I have been trying to practice in my personal and professional life since. Charlotte is great and I would recommend her to any organization looking for an uplifting speaker. ~Kathy Walker, National Association of Women in Construction (NAWIC), Raleigh Chapter 92

    Charlotte presented our Interactive Luncheon in September 2011 and did an outstanding job. Her presentation focused on the importance of effective communication. One of the key points was what do organizational leaders in the business environment expect of effective communicators.” As leaders, we should always be mindful of what we say and how we say it. ~Linda R. Jordon, Healthcare Businesswomen’s Association, Research Triangle Park, North Carolina

    Communication is the way the world sees and hears you as well as the company you represent, from the moment you first connect with someone throughout all ongoing interactions, whether it is via a live phone call, a recorded voice mail, an email reply or face-to-face. In her charming and entertaining way, Charlotte reminded everyone in the North Carolina Chapter of the National Association of Professional Organizers to be aware of the messages we are sending. Her tips were wise and very realistic, including tips to implement immediately. ~Emily Parks, Owner and Business Organizing Catalyst -- Organize for Success, LLC, and 2011-2012 President, National Association of Professional Organizers – N.C. Chapter

    • Speaking Your Truth - Volume 2 cover.jpg

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