While growing up in her beloved Tuscaloosa, Alabama, Charlotte Purvis developed an interest in how people communicate with each other. She has been fortunate to be able to use her academic training at the University of Wisconsin-Madison (B.S., M.S.) and her passion for communication to build her business, Purvis Communications Inc. She is a consultant, coach, and speaker with clients in corporate, campus, and community settings. Charlotte creates and conducts customized programs for clients seeking to excel in business communication, leadership development, and customer
While growing up in her beloved Tuscaloosa, Alabama, Charlotte Purvis developed an interest in how people communicate with each other. She has been fortunate to be able to use her academic training at the University of Wisconsin-Madison (B.S., M.S.) and her passion for communication to build her business, Purvis Communications Inc.
She is a consultant, coach, and speaker with clients in corporate, campus, and community settings.
Charlotte creates and conducts customized programs for clients seeking to excel in business communication, leadership development, and customer relations.
Charlotte says, “My goal is to bring clients to a level of greater success by helping them learn more about themselves and their communication and leadership skills. This reflects the philosophy that I use in my own life – there is always room for personal and professional growth and development.”
The Purvis Communications Inc. client list includes major corporations, small businesses, universities, community organizations, churches, families, and individuals. Charlotte has developed powerful partnerships with her clients -- through their referrals and repeat business, her clients have been responsible for creating nearly 100% of all new business opportunities.
Charlotte has influenced millions of conference calls, customer service telephone calls, and other customer interactions through coaching, strategy development, training, and speaking. She was given an industry award reserved for professionals making more than a decade of contributions to teleconferencing.
BUSINESS FUNCTIONS SUPPORTED INCLUDE
Human Resources (HR)
Information Technology (IT)
Manufacturing & Packaging
Research & Development (R&D)
Sales & Marketing
Charlotte is featured in the October 2011 issue of “Customer Service Newsletter” and the November 2011 issue of “The Customer Communicator.”
COLLEGE COURSES TAUGHT
Professional Development: 2007 -2008
Business Communication: 2008 - 2010
OVERALL STUDENT RATING OF HER INSTRUCTION
4.85 / 5.00
HIGHEST COMPLIMENT FROM A STUDENT
While a number of male students shared this compliment, here’s a quote from a male student that was included on his rating of Charlotte’s instruction: “You helped me to be a better man.”
We had the pleasure of having Charlotte Purvis present to our Women In Lenovo Leadership (WILL) event focusing on communication. Charlotte carefully guided our group of approximately 40 participants through a well-prepared session on how to vary your presentation and communication, depending on your audience. Charlotte tempered the session with personalized feedback for the participants and provided excellent takeaways. We have held a number of WILL sessions and her ratings were the highest of our 2011 sessions. Bravo Charlotte!- Kim Bryant, Lenovo
Charlotte Purvis has presented to Women In Technology International networks in Research Triangle Park and Charlotte on several occasions. Her presentations are imaginative, interactive, and inspirational. Charlotte provides a mechanism for attendees to examine the topic and develop an action plan. I still utilize the plan I developed as a result of attending her program on leadership. Charlotte is an engaging professional speaker.
- Felicia Joyner, North Carolina Regional VP, Women in Technology International (WITI)
Meeting Mrs. Purvis for the first time I felt an instant connection, like I have known her my entire life. Her style and delivery made me laugh and think, by the time she was finished I felt like I can do this! Not only did I walk away with information that I could apply immediately, I also walked away with a new found confidence and understanding of the significance of me being able to communicate properly and more efficiently. Meeting Mrs. Purvis was definitely life changing.
- Geia M. Williams, First Lady, Kingdom Builders Fellowship International Ministries
Charlotte was very organized, dependable and easy to work with leading up to her speech to our group. Her talk was interesting, interactive, and relevant to business practices and I took several points away from her presentation, which I have been trying to practice in my personal and professional life since. Charlotte is great and I would recommend her to any organization looking for an uplifting speaker.
- Kathy Walker, National Association of Women in Construction (NAWIC), Raleigh Chapter 92
Charlotte presented our Interactive Luncheon in September 2011 and did an outstanding job. Her presentation focused on the importance of effective communication. One of the key points was what do organizational leaders in the business environment expect of effective communicators. As leaders, we should always be mindful of what we say and how we say it.
- Linda R. Jordon, Healthcare Businesswomen’s Association, Research Triangle Park, North Carolina
Communication is the way the world sees and hears you as well as the company you represent, from the moment you first connect with someone throughout all ongoing interactions, whether it is via a live phone call, a recorded voice mail, an email reply or face-to-face. In her charming and entertaining way, Charlotte reminded everyone in the North Carolina Chapter of the National Association of Professional Organizers to be aware of the messages we are sending. Her tips were wise and very realistic, including tips to implement immediately.
- Emily Parks, Owner and Business Organizing Catalyst
FEATURED PRESENTATION:“10 Things That Will Likely Happen on Your Road to Success” (Click here for a blog about the presentation) Student testimonial: “I have really benefited from getting a fresh, but experienced perspective on the challenges that I am facing as a junior in college. I value hearing from another woman’s perspective on how to become more professional as a student desiring to enter the workforce.”FOR BUSINESS AND ACADEMIC SETTINGS:* “10 Things That Are Likely to Happen While You're in College” * “10 Things That Are Likely to Happen on Your New Job” * “10 Things That Are Likely to Happen After Your Promotion” * Communication is #1* Personal leadeship & success * Navigating corporate environments: Lessons for those who are "first generation"* Customer Service in the College Classroom: How I Became a Highly Rated College Instructor* Great Partnerships: Lessons from the Purvis Communications and Perfect Balance partnership (www.perfectbalancenc.com) MOTIVATIONAL AND INSPIRATIONAL:* Sweet Home Tuscaloosa: A personal story about the benefits of growing up in this Alabama town * Never Give Up: An inspirational speech about being a business owner and seeing dreams come true* The Bottom Line: A motivational speech based on the chapter by the same name in Speaking Your Truth* Graduation speeches for high school students * Banquet keynotes
Those great philosophers known as The Stylistics were clearly referring to a personal relationship when they sang, "Break up ...
Hello dear Readers This month, I’ll share reflections on a recent presentation I gave to college students here in North Car...
Welcome Back This is “Third Thursday” #4 and this month we’ll continue the discussion about our communication history....